More businesses are making the switch to Voice over Internet Protocol (VoIP) because of its many benefits, which include lower costs, scalability, and flexibility. But with so many VoIP providers and packages to choose from, how do you know which one is right for your company? One important factor to consider is the Quality of Service (QoS) offered by a provider.
VoIP Quality of Service: What you need to know when choosing a provider
Microsoft 365: Which plan is best for your business?

Are you having a hard time choosing which Microsoft 365 plan is right for your business? You are not alone. Many business owners often find it perplexing to choose the ideal plan because of the wide variety of features available. Here’s an overview of the different Microsoft 365 plans to help you decide.
Optimizing website images for better SEO

Optimizing images before uploading them to your website can have a significant effect on your site’s loading speed and ranking. Unfortunately, many businesses upload unoptimized images to their sites, resulting in a poor user experience. This article will show you the proper way to optimize your website images.
Engaging customers through video content
Video marketing is one of the most efficient and cost-effective ways to reach, engage, and convert potential customers. According to Wyzowl, 80% of marketers say that video content has helped them directly increase sales. That’s because videos are able to communicate messages in a way that text and static images cannot.
Why two-factor and two-step authentication matter
Two-factor authentication and two-step authentication are both vital for data security. But what’s the difference between them? Is one authentication process better than the other for your business? In this blog post, we will break down the differences between two-factor authentication and two-step authentication to help you decide which is more suitable for your needs.
5 Important steps for safe and successful UC migration to the cloud
Migrating to the cloud is a big decision for any business, but it can be especially daunting when it comes to unified communications (UC) systems. UC is the umbrella term for all the communication technologies used in a business, from voice and video calling to messaging and collaboration tools.
What’s new with MS Excel 2021 for Windows?
Microsoft Excel is a powerhouse in data management and analysis. With each new release, it becomes even more powerful. The latest version, Excel 2021 for Windows, includes many new features and functions that will make your life easier. Here’s how to make the most of them.
How to pick the best cloud service model for your business
There is an overwhelming number of cloud computing services today, so how should you go about selecting the right one for your business? In this blog post, we will discuss the different types of cloud computing service models, their benefits, and some factors to consider when choosing one for your business.
How to securely and effectively collect customer data
Customer data is one of the most valuable resources in business today. It helps companies better understand their clients’ needs and interests. However, before companies collect, use, and generate revenue from customer data, they must ensure compliance with data protection laws.
Why your business needs an IT security audit
Over the years, the online business landscape has evolved due to rapid advances in computer technology and the introduction of cloud-based resources that have provided organizations with a viable IT environment to help them manage online operations efficiently.